I work with a lot of attorneys, and I have worked with a lot more in order to help people get funding for their lawsuits. I have come across some unsupportive attorneys - some refuse to let the client get an advance (even to the point that the client's home goes into foreclosure), some never have even spoken to the client and won't answer phone calls. Some are inept - don't know what they are doing. Some inflate the situation well beyond reason - building up hope in the client. Some are totally unethical. Thankfully, there are many good, caring attorneys - you should look for one who meets your needs.
Ask a lot of questions before committing to an attorney. It can make a big difference in how your case turns out. Ask for referrals, as well - see what other people have been able to get as service from the attorney.